New issue with unlocking my Samsung phone via phone link app on PC

Anonymous
2022-12-22T02:19:26+00:00

I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-02-23T15:14:41+00:00

    I discovered a new way to access your phone from your PC. This post is very off topic because the solution does not use Microsoft Phone Link in any way. I'll outline what you need to do to make this work, but you'll almost definitely need to do web-searches to accomplish each step.

    The solution involves "mirroring" your phone's display onto your PC using a PC app called SCRCPY. Here is a link where you can download SCRCPY to your PC.

    Before you download and launch SCRCPY, you need to install the Android Debug Bridge (ADB) on your PC and enable wireless Debugging on your phone.

    Here's a link for downloading ADB to your PC.

    To enable wireless Debugging on your phone, you must first enable Developer Options under Settings->System. Do a web-search to find out how to enable Developer Options. Once enabled, do this:

    1. Settings->System->Developer Options->Stay Awake
    2. Settings->System->Developer Options->USB Debugging
    3. Settings->System->Developer Options->Wireless Debugging

    Now that you've got the phone and PC setup with ADB, SCRCPY, and Wireless Debugging, you need to use ADB to connect your PC to your phone. The ADB download link has an extensive set of instructions about how to accomplish the connection. You have to read that and make it happen.

    Also, you'll need the IP address of your phone. I forced my home network router to always assign my phone to IP address 192.168.1.99

    I created a .bat file on my PC that makes the PC to phone ADB connection and launches SCRCPY. Here's what's in the .bat file I launch from Windows Explorer on my PC:

    adb kill-serveradb start-server

    REM Add your device's IP address on the line below if you want to auto-connect when you launch this fileset ip="192.168.1.99"if %ip% EQU "" set /p ip="Enter Android Device IP Address (eg. 192.168.1.43): "echo.echo Connecting adb over TCP/IP on IP: %ip%...adb connect %ip%:5555

    scrcpy

    Here's what pops up on my PC when I run the .bat file:

    Image

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