Windows 11 upgrade keeps failing - error: 0xC1900101-0x4000D SECOND_BOOT

Anonymous
2023-01-30T18:21:41+00:00

Please help.

My Windows 11 installation keeps failing whatever I try.

The error message that I get after many hours is

"0xC1900101 - 0x4000D

The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation."

How do I resolve it, please ?

I'm losing patience as I really want Windows 11 on my HP PC.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2023-02-06T15:52:20+00:00

I am not an expert on setting up Domains, so I need to ask. Three of your user profiles seem to be on a Domain, while two are not. The log stops after the Carolyn situation but perhaps it just doesn't get to the other two. If you can remove that user from the Domain, maybe it would make a difference, not sure.

I also don't mess with User profiles, but I believe there is a process for creating a new user profile and transferring all the information over to the new user profile and deleting the old one. You might look over the link, and if nothing else, perhaps it would show what you need to duplicate to keep it safe. I have never done this process.

Fix a corrupted user profile in Windows - Microsoft Support

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Ramesh 182K Reputation points Volunteer Moderator
2023-02-06T14:36:23+00:00

The exception error C0000005 occurred at the same place. Setup still tries to load the hive of the Carolyn account. Maybe a reboot was required after deleting the keys.

Please try one of the following steps:

Option 1:

Rename the registry hives of each user by running these commands from admin Command Prompt. Make sure these accounts are logged off.

Run:

attrib -s -h -r  C:\Users\Carolyn.DESKTOP-S9CJN1C\NTUSER.DAT

attrib -s -h -r  C:\Users\Carolyn.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat

ren C:\Users\Carolyn.DESKTOP-S9CJN1C\NTUSER.DAT NTUSER.DAT.OLD
ren C:\Users\Carolyn.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat   UsrClass.dat.old

attrib -s -h -r  C:\Users\Roberty.DESKTOP-S9CJN1C\NTUSER.DAT

attrib -s -h -r  C:\Users\Roberty.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat

ren C:\Users\Roberty.DESKTOP-S9CJN1C\NTUSER.DAT NTUSER.DAT.OLD

ren C:\Users\Roberty.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat   UsrClass.dat.old

attrib -s -h -r  C:\Users\Peter.DESKTOP-S9CJN1C\NTUSER.DAT

attrib -s -h -r  C:\Users\Peter.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat

ren C:\Users\Peter.DESKTOP-S9CJN1C\NTUSER.DAT NTUSER.DAT.OLD

ren C:\Users\Peter.DESKTOP-S9CJN1C\AppData\Local\Microsoft\Windows\UsrClass.dat   UsrClass.dat.old

attrib -s -h -r  C:\Users\Woofs\NTUSER.DAT

attrib -s -h -r  C:\Users\Woofs\AppData\Local\Microsoft\Windows\UsrClass.dat

ren C:\Users\Woofs\NTUSER.DAT NTUSER.DAT.OLD

ren C:\Users\Woofs\AppData\Local\Microsoft\Windows\UsrClass.dat   UsrClass.dat.old

Option 2:

Move these profile folders to a different drive.

  • C:\Users\Carolyn.DESKTOP-S9CJN1C
  • C:\Users\Roberty.DESKTOP-S9CJN1C
  • C:\Users\Peter.DESKTOP-S9CJN1C
  • C:\Users\Woofs

Restart Windows and re-run the setup. Let's know how it goes.

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  1. Ramesh 182K Reputation points Volunteer Moderator
    2023-02-14T15:44:51+00:00

    Hi Gary,

    First, let's try to fix one of the accounts.

    (Assuming the "C:\Users\Woofs" profile folder is intact)

    See if you Woofs can log in correctly. If it works, we can merge the REG file for the remaining users.

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  2. Anonymous
    2023-02-14T14:48:00+00:00

    Ramesh

    I still have one major problem !

    All the 4 users, above that I moved now can't log in.

    Although they still show as Users, every time they try, they get the "Preparing Windows" dialogue followed by "we can't sign you in" error screen.

    I've tried everything to resolve this.

    Is it as simple as somehow restoring those Windows 10 users ?

    thanks, Gary

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  3. Ramesh 182K Reputation points Volunteer Moderator
    2023-02-08T05:30:57+00:00

    Hi Gary,

    Glad it's resolved now. Did you have to delete those user accounts completely or only the profile folders?

    6 hours is way too much, and setups shouldn't take that long. Maybe you can upload the latest Setup diag logs if possible; let me see which phase caused that much delay (just out of curiosity).

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