My new crucial mx500 does not show on bios so I cant install windows, why?

Anonymous
2023-01-05T14:02:43+00:00

Bought a new crucial mx500 sata ssd, for my asus x555ld, to make it a litle faster, but it does not show up on bios, it does show on list part, and if I boot from usb drive, I can see it as an option to install windows, but then it says it does not have a driver, any ideas?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2023-01-05T18:39:03+00:00

    Itd AHCI, and there is no other option

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  2. DaveM121 932.6K Reputation points Independent Advisor
    2023-01-05T18:35:02+00:00

    Hi Bruno,

    In BIOS, is there a setting for SATA Mode and if so, is that set to AHCI or IDE?

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  3. Anonymous
    2023-01-05T18:31:33+00:00

    But my HDD works just fine there, and the ssd has been connect to my friends desktop without problems

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  4. DaveM121 932.6K Reputation points Independent Advisor
    2023-01-05T18:31:07+00:00

    Hi Bruno,

    Honestly, if unlugging and re-connecting that drive caused it to disappear, that does indicate a problem, it would be best to replace that new SSD, it is probably faulty, they will replace it under warranty.

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  5. DaveM121 932.6K Reputation points Independent Advisor
    2023-01-05T18:18:26+00:00

    Hi Bruno,

    I think there may be a problem with that SSD or the connection to that drive.

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