Microsoft Authenticator is asking me to authenticate using Microsoft Authenticator to use Microsoft Authenticator

Anonymous
2023-01-28T00:02:56+00:00

So first of all... Why is "microsoft Authenticator" not an option in the "Products" dropdown when choosing where this post should go? I'm just going to choose "Windows"... Sorry not sorry.

Also, I can't take a screenshot on the microsoft Authenticator app without it capturing a black image (thanks,) so here is an extremely low resolution webcam picture of my phone screen.

When I click "Passwords" section on the microsoft authenticator app, I see a button that says "Sign In".

So, I click the button, to sign in. Then, it asks me to authenticate using microsoft authenticator, but I am not signed in, and this is a "sensitive" page, so I have to enter the code displayed into microsoft authenticator, BUT I AM ON MICROSOFT AUTHENTICATOR ALREADY!!! Who designed this terrible app??? Cheap labor resources then you expect us to prefer microsoft edge over Chrome? LOL

Also, when I search my own question in "Bing", it doesn't come up, even if I type the title word for word. Does it go through some sort of not-mentioned approval process before my post becomes actually visible to the public, or is Bing just extremely bad at updating its search results in a timely manner?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-17T18:52:34+00:00

    Can you please update me with the solution for this problem ? I am stuck in it and I can't access my admin account!!!!

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  2. Anonymous
    2023-10-17T18:51:42+00:00

    Can you please tell me the solution as I am trapped in this loop and it is very distracting!!!!!

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  3. Rob Koch 26,160 Reputation points Volunteer Moderator
    2023-08-19T21:02:36+00:00

    Ashley,

    See both Adrian's and my own last posts on the previous page [3] of this thread, since Adrian's discoveries in the Q&A forum and my own link to that forum are the correct path for those with Work or School accounts to take, as these forums are only intended for consumers using Microsoft personal accounts.

    Only a small number of people posting in this thread have any true knowledge of the authenticator, so it's not a good place to continue this discussion for anyone truly wanting to solve their problem.

    Rob

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  4. Anonymous
    2023-07-12T15:25:22+00:00

    Hi Folks, I'm having the same issue any fix yet, I'm using an organization account, can access office apps not able to access account info on desktop because of Authenticator and can't access the app because it is asking for authentication

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