Windows 11 upgrade

Anonymous
2022-10-10T09:28:18+00:00

When loading the Windows 11 upgrade, which gets to the Installing up to 36%, then messages me to Manually Uninstall Zemana antilogger which I could not find on my system, so what do I do now?

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2022-10-10T10:18:41+00:00

    Hi Monica, I am Paulo and I'd like to help.

    Can you check if it is installed in this location?

    C:\Program Files\Zemana AntiLogger

    If there is that folder, you may right-click on the unins000.exe inside that folder and then Run as admin to uninstall it

    If that didn't work, do you use a third-party antivirus that may have installed this?

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  2. Anonymous
    2022-10-10T11:02:16+00:00

    What type of Malware do you use, if any?

    Zemana antilogger - Search (bing.com)

    Remove specific prevalent malware with Windows Malicious Software Removal Tool (KB890830) (microsoft.com)

    Check your updates and see if you have it. See example image below.

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  3. Anonymous
    2022-10-10T15:00:39+00:00

    I found it in Phoenix.com/Malware/Zan

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  4. Anonymous
    2022-10-10T15:12:35+00:00

    I'm glad that you found it. But are you able to uninstall it and proceed with the upgrade?

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  5. Anonymous
    2022-10-10T17:17:58+00:00

    Hi,

    From you last replied, it has just finished.

    Thanks for your help.

    Monica

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