Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-09-05T19:29:32+00:00

    Hello Russ,

    I didn't even know this is the problem and the solution to it is to set all the skills at the same 100%.

    I have some reading problem on this motor screen I use so instead I will zoom in on the chrome and that would solve my problem at least for now.

    My problem has been resolved to a good 90% extent.

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  2. Anonymous
    2023-09-05T15:20:05+00:00

    I still have this issue as well. 3 x 4k monitors all scaled exactly the same with the exact same resolution. The screenshots seemed to have been fixed but the recording is completely broken for me.

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  3. Anonymous
    2023-09-03T05:18:55+00:00

    Same issue.

    Not surprised that MS hasn't fixed it though. Had another issue with Surface which MS never bothered to fix and banned my account for repeat "bumping" of the thread.

    Cheers.

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