Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-09-21T08:37:24+00:00

    I had my laptop screen on scale 125%. Then I played around with 100%. Sniping tool worked. I set a lower screen resolution to have the letters bigger. Sniping tool worked. Then I tried all kind of scales and resolutions, went back to highest resolution and 125% scaling (both recommended): Sniping Tool works!!!!!

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  2. Anonymous
    2023-09-20T16:01:45+00:00

    Okay, this was an annoying as hell issue with just the grey interactive box being all whack.

    But now, after some random Windows update it's regressed EVEN MORE and you can't even capture an image and crop it - even though it captures fine in the tool when you copy it to paste it anywhere, or save it, all you get is transparent/white outside the grey box area.

    Not only has this years old bug been sitting around in basic functionality - it's gotten WORSE.

    I can't set both monitors to 100% scaling. One is a 14 inch laptop screen and the other is a 34inch monitor.

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  3. Anonymous
    2023-09-19T19:38:46+00:00

    Thanks for this post. I have been using Snipping Tool for ages. It has always worked fine on Windows 11 - until NOW! Clearly some recent update has messed it up. Many thanks for the tip about Screenpresso... it did the job right away!

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