Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-09-21T12:13:46+00:00

    I was able to mess around with mine since I was having the same issue and might have found a way to bypass the bug temporarily. I have a laptop and a large monitor over 28". It was fine for me one day and then 2 days later I noticed the snipping tool issue.

    I think in between those 2 uses, I had changed my main display to the monitor. So I tested it by changing my main display back to the laptop and that seemed to fix it! The scales are on the recommended amounts and the resolutions as well.

    Try this and see if it works for you!

    Thanks Camille. This simple change worked for me as well, with recommended resolutions and scaling (different for the laptop). I'd still prefer to have my main screen be my external monitor, so hopefully we will see a fix for this soon, but at least this is a workable workaround.

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  2. Anonymous
    2023-09-18T14:51:38+00:00

    I Adjusted the scale of all 3 monitors to 100% working fine now.

    here is a link that might help as well>> https://www.makeuseof.com/fix-snip-sketch-tool-wont-screenshot-entire-screen-windows/#:~:text=This%20is%20because%20Windows%20tends,to%20open%20the%20Settings%20app.

    Non- Microsoft Support Specialists

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  3. Anonymous
    2023-09-11T20:53:22+00:00

    I am having the same issue. Please fix the snipping tool to work correctly with multiple monitors with separate scaling. As the person said in the previous post, I need my laptop to be larger than 100% because it is otherwise too small to be useful.

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