Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-09-18T15:04:16+00:00

    I've given up. In the latest iteration while you could still snip outside the gray area on the main screen it then truncates the image when you go to paste it into an email or other document.

    An almost useless tool has been rendered totally useless in the latest windows update.

    I've installed the free Screenpresso from the MS store. It just works - perhaps MS should takea leaf out their book.

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  2. Anonymous
    2023-05-22T16:39:52+00:00

    I had the same issue with (3) monitors. I adjusted my display settings to be at 100% for all three and the issue is now resolved.

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  3. Anonymous
    2023-03-03T13:17:40+00:00

    It's because of the scaling... if i switch the scaling of the main display to 100% it works.

    Hope this helps to fix this issues soon....

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