Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2024-04-10T12:29:50+00:00

    The new & improved Snipping Tool in Windows 11 is the perfect example of a large corporation trying to add features to a tool that works perfectly fine, but actually just breaks the whole thing in the process.

    Please, where can I find the old one? The new one doesn't allow me to capture across multiple monitors, and the UI just sucks.

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  2. Anonymous
    2023-02-16T16:48:19+00:00

    I have the same problem. Just noticed that it only happens when I connect my external display via USB-C port. With HDMI it works fine.

    I use HDMI and I'm experiencing the same problem.

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  3. Anonymous
    2023-02-08T17:41:34+00:00

    Could we please have a link to the Feedback Hub so we can voice our displeasure with this issue? Also, a note on the snipping tool app page in the Microsoft Store would be nice so people do not need to attempt a fix to a known bug.

    Thank you.

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