bro...The finger print driver works really fine in Windows 10...since we jumped to windows 11 the old files have been outdated and also windows 11 is new ..so I dont think so we have an official fingerprint driver for windows 11
Fingerprint reader not working on Windows 11: "This option is currently unavailable"
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Anonymous
I recently got a Dell Inspiron with Windows 11 preloaded. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. The option to add a finger or remove the fingerprint are greyed out and not clickable.
I've seen posts about this issue in Windows 10, but the fixes aren't working for me.
Windows for home | Windows 11 | Accounts, profiles, and login
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208 answers
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Anonymous
2022-03-12T17:49:01+00:00 -
Anonymous
2022-03-12T16:24:26+00:00 So I have spoke with a windows technician who remotely tried to fix the issue and they couldn't. So they are just sending me a new computer, but I feel like I'm going to have the same issue. As I told them it's not just an defective computer issue, apparently it's something with the windows 11 software. So I'm probably not going to upgrade to windows 11 this time. But I'm wondering how good is it going to work with windows 10. How did you fix yours? I tired all the steps and recommendations I've seen online at this point?
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Anonymous
2022-03-12T14:09:04+00:00 I totally agree !!!!
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Anonymous
2022-03-12T11:14:54+00:00 Frustratingly I can fix this problem by following the instructions BUT it seems to happen after every update.
Why does it keep happening? I am not a technically minded person but it seems to me that if Microsoft knows that there is a problem with WIndows 11 causing this to happen and they know the solution they must surely know what is causing it and can ensure Windows 11 doesn't disable it every update.
It is ridiculous to have to do this so often for something which has worked so reliably for so long under Windows 10.
Obviously I am not the only one.
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Anonymous
2022-03-05T14:11:43+00:00 Ok and thank you. How do I install this?