I looked for it and I don't have anything related to my fingerprint scanner in device manager.
Fingerprint reader not working on Windows 11: "This option is currently unavailable"
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Anonymous
I recently got a Dell Inspiron with Windows 11 preloaded. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. The option to add a finger or remove the fingerprint are greyed out and not clickable.
I've seen posts about this issue in Windows 10, but the fixes aren't working for me.
Windows for home | Windows 11 | Accounts, profiles, and login
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208 answers
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Anonymous
2022-11-07T05:12:53+00:00 -
Anonymous
2022-10-08T07:43:05+00:00 Thank you Robin_Ben and thanks DCHarrison. This has been a thing since cumulative updates on my Samsung 2-1 Galaxy book pro. I followed what Robin_Ben said:
"Just right click on the said device> properties> driver and then disable the device and then again enabled it. YOUR PROBLEM IS RESOLVED!!! The exclamation sign will disappear and you will also find fingerprint options in sign in options."
Worked like a charm. much easier than searching driver and system updates. I appreciate the help
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Anonymous
2022-10-02T19:39:02+00:00 I had the same problem.
This happens because of the new build.
If it really bothers you, you can jusr uninstall this build, as I did by going to settings , then :
Windows Uptade < Advanced options < Recovery < Go back
NB: This wont delete any of your files, so you don't need to make a backup.
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Anonymous
2022-08-31T04:59:18+00:00 Hi, I have an Inspiron 15 5510 model. Can you help with that?
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Anonymous
2022-08-24T16:16:09+00:00 This worked for me! Thanks for sharing! Saved me from having to call tech support and waste an entire day trying to find a solution. :)