How do I scan multiple pages as a PDF file in Windows 11?

Anonymous
2021-11-01T05:28:59+00:00

Since updating to Windows 11, the only way I seem to be able to get my scanner to work is using Windows Scan. Unfortunately, I can't see any way to scan multiple pages into the PDF I am trying to create. I used to be able to do this using my scanner's functions but since updating to Windows 11, the scanner can't seem to connect to my PC via the scanner's buttons. Does anyone know a way around this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-06-20T08:30:52+00:00

    I cannot even get windows scan or any built in scan function to scan a document as a PDF
    from my Epson WF-3530, let alone multiple pages.

    I spent a lot of money on a Windows 11 laptop that completly fails this simple business task.

    The EXPERT above i think is talking about a previous version of Windows.

    Anyone got any idea how I can scan to PDF?

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  2. Anonymous
    2022-09-02T12:51:57+00:00

    I have the same problem having purchased a new HJP Laptop with windows 11 installed.

    I have spent countless hours over the last 3 weeks initially getting the laptop to recognise the [printer which is now resolved.

    I can print but the scan shortcut uses the windows scan which has completely different operations and I can scan a doc but it does not allow multiple pages.

    I did find advice on line which made it work perfectly. However when restarted it reverted again.

    I have an Epson all in one print and scan which perfectly on windows 10.

    I understand that there are two modes the Epson scan and windows scan. I did find a web site that explained the issue but had no resolution. in tht it depends on which system detects the scanner. I just need a way to make it use Epson not windows.

    As others have said it is deeply disappointing that an upgrade does not work and in effect is a downgrade.

    Really appreciate some help

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  3. Anonymous
    2022-09-06T12:29:20+00:00

    Same problem and frustration. Downgrade, waste of time and productivity.

    Vive Microsoft!!

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  4. Anonymous
    2022-09-06T12:50:03+00:00

    Microsoft must know of the problem but appears to have done nothing to fix it. As it is causing so many user difficulties I would have expected action to rectify it by now. Is there not someone from Microsoft on here who can fix it.

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  5. Anonymous
    2022-09-07T08:27:27+00:00

    Just an update on how I am coping with scanning since updating to Windows 11...

    Brother released a Windows 11 driver for my combination printer/scanner/copier which I downloaded from the Brother website. I replaced the driver and now the scanner works via an app that is included in the download and I can scan multiple pages into one document.

    When I first looked there was no driver for Windows 11 available but a few months later, when I looked again, the driver was available so I suggest that if you have the same problem go to the website of your scanner's manufacturer to see if they have a Windows 11 driver available for your scanner yet. If not, try looking again on a regular basis in case one becomes available in the future.

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