Windows 11 | No Hands free mode for bluetooth earphones

Anonymous
2021-11-04T05:17:20+00:00

Hi,

So, yesterday I upgraded from Windows 10 to Windows 11 and everything seemed to be working fine until I connected my bluetooth earphones.

When you connect your bluetooth earphones you expect to see two output devices, Headset (music) and Hands-Free mode (voice) but I can only see the Headset mode.

I checked the earphone properties from the Device Manager and I can see "Hands-Free telephony" in the Services tab but in the Output Devices, the hands-free mode is not visible at all.

I've tried everything from re-connecting to reinstalling drivers but nothing seems to be working.

This is preventing from attending any Meetings on apps like Google Meet or Microsoft Teams.

Any help would be much appreciated!

Regards,

Kartikey

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-13T03:48:43+00:00

    Any updates? I have the same problem.

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  2. Anonymous
    2022-09-18T04:27:01+00:00

    Ok, I'm having the exact opposite problem. I no longer have the choice for stereo. I don't really do video confrerencing a lot and the hands free playback has a very lowered quality relative to stereo and I'd prefer to have that. Any way to resolve that problem?

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  3. Anonymous
    2022-09-18T04:33:49+00:00

    The problem I'm running into is that I don't get the choice of mic off and better sound because when I click don't allow for the mic setting, nothing changes for audio.

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  4. Anonymous
    2022-09-22T07:53:53+00:00

    I have this problem, the MFR of my PC wants me to reinstall windows and then send my PC back to them. I was on a chat with Microsoft and they said the same thing, they said to reinstall windows. This is nonsense. I bought this PC in NOV 21, Bluetooth worked flawlessly across all apps. Games, music, movies everything had normal sound quality, you know like a phone.

    Then all of a sudden ALL my headphones will ONLY connect as headsets. But I have a windows 10 laptop sitting right next to my 11 one. And the exact same headphones for both. On 10 you just select "headphones" from the audio window and it works fine. you can see the same audio window below. It is impossible for me to select Headphones on 11. That is the same window on 11 and on 10. But on 11 it's unresponsive.

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  5. Anonymous
    2022-10-10T06:01:30+00:00

    I got a fancy Surface Headphone with the same issue. Can Microsoft start solving this issue instead of blaming device makers in this case?🤷‍♂️

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