Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

104 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-12-26T13:00:39+00:00

    I never received a response from Tozo. My wife has identical Tozo 6 earbuds, bought at the same time. Hers continue to work, as she hasn't done the Windows 11 update. This is clearly a Windows 11 issue. Other earphones work fine with my Windows 11 system, including other bluetooth ones. It seems to be a Tozo-Windows 11 issue only.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-12-27T03:26:43+00:00

    I have the same exact issue. My Tozo T6 earbuds worked with Windows 10 but after the update to Windows 11 they no longer work. Please help! I have a Surface Pro 7.

    PS. My earbuds work well in other computers.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-12-28T19:22:09+00:00

    I have the same problem. Tozo T6 earbuds working fine until I upgraded to Windows 11. Earbuds are connected and paired, but no sound comes through. Please Microsoft let us know when you fix this!!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-12-29T16:12:14+00:00

    I'm having the same problem since upgrading to windows 11. The Tozo earbuds connect to my laptop but the audio still comes from the laptop speakers.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-12-29T16:23:16+00:00

    It seems pretty clear that a whole lot of people with these earbuds lost functionality after a Windows 11 upgrade. Tozo has been unresponsive to me in my efforts to reach out to them about it. Nor has Microsoft done anything to rectify the situation as of yet.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments