Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

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104 answers

Anonymous

2022-03-18T19:47:23+00:00

Kudos to them.
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Anonymous

2022-03-18T19:46:56+00:00

Had a thread going on this for a while and a lot of people were having this problem.

After not being able to come up with a fix or a workaround, I was able to contact Tozo. They seemed to understand the issue and sent me replacement T6s. I live kind of off the grid so they took a while to get to me. I received them and they worked immediately with my Windows 11 system. So, I think they have acknowledged and fixed the issue.

Bill
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Anonymous

2022-03-15T19:53:06+00:00

The Tozo support person I talked to wasn't quite as generous. I was only offered 1/2 my purchase price back or nothing. They were very rude. They basically said "take it or leave it". Never once did they even apologize for the problem.
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Anonymous

2022-03-15T16:51:49+00:00

I sent an e-mail to ******@tozostore.com. They tried to start a trouble shooting procedure, but I told the that I had already tried everything and I copied the link to this post.

They offered me a replacement or a half refund. According to them the replacement will work on Windows 11, so I accepted. We'll see...
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Anonymous

2022-03-15T04:25:45+00:00

I have a similar issue as well. I tried everything, and nothing seems to work.
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