same problem for me...are your earphones still under warranty or that doesn't matter?
Windows 11 Update - Tozo t6 Earbuds no longer have sound
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
104 answers
Sort by: Newest
-
Anonymous
2022-04-06T19:15:00+00:00 -
Anonymous
2022-03-31T13:20:00+00:00 Used same and got a response.
Ok. I'm going to give it a third try. If that fails, then goodby Tozo. I'll buy from another manufacturer.
-
Anonymous
2022-03-31T13:08:13+00:00 Used same and got a response.
-
Anonymous
2022-03-31T12:59:20+00:00 I got a response from *** Email address is removed for privacy ***.
It took me two episodes, but the second guy was very workable, sent me replacement T6s, saying they had addressed the issue. They worked immediately on my Windows 11 system.
I had previously sent my email to Tozo at "info_at_tozostore_dot_com". Is there a different address for support I should use? I could not find any other link their site.
-
Anonymous
2022-03-31T12:12:52+00:00 I got a response from ******@tozostore.com.
It took me two episodes, but the second guy was very workable, sent me replacement T6s, saying they had addressed the issue. They worked immediately on my Windows 11 system.