Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-01-24T09:55:23+00:00

    My perfectly fine Tozo T6 stopped working with Windows 11 on Surface Book 3. I was having intermittent issues with few things ever since I upgraded to Windows 11 but did not notice the headphones.

    I reinstalled Windows 10 from here - https://www.microsoft.com/en-au/software-download/windows10 .Happy to confirm my Tozo T6 works fine on Windows 10.

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  2. Anonymous
    2022-01-20T14:40:03+00:00

    It appears this has been an issue since November 2021. Any updates?

    I too have Tozo-T6, and once I updated to Windows 11 bluetooth connection to my laptop stopped working. my earbuds work on all other devices.

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  3. Anonymous
    2022-01-18T19:41:49+00:00

    I've tried this with my TOZO-T6 buds and it just tells me to turn off Sound Effects and Enhancements, which are already turned off for me.

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  4. Anonymous
    2022-01-18T14:48:32+00:00

    I've been using my old TOZO T5's on my Windows 11 Dell 2 in 1 laptop since I got it. No problems ever.
    Having a pair of TOZO T10's and T12's on my Samsung phone (I keep one at home and one at the office) I recently bought another TOZO T12 for the laptop as well so I can upgrade from the T5 to the lower profile T10/T12 design.
    Now with the T12 I get no sound even though it installed fine and the settings are correct.

    As I was typing this up I just grabbed my T10's sitting here from my Samsing S21 and paired them to my laptop and the sound works no problem with those.
    Dunno what is different about the T12's and T6's from the T5 and T10's but it seems that some work with Windows 11 and some don't.

    Since I was just trying to upgrade form the over the earlobe T5 to the lower profile T12 on the laptop, I suppose using the T10 on my laptop and switching my new T12's over to my Samsung S21 will work for me.

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  5. Anonymous
    2022-01-17T01:19:27+00:00

    I am having the same problem with my TOZO T12 earbuds right after upgrading to 11. Tried all the suggested solutions but nothing helped. They still work fine with my phone though.

    It really seems to be a windows-driver incompatibility problem. Too bad. I'm sure there are a lot of really neat background upgrades in Windows 11. But so far the only different I've noticed is that now my earbuds don't work. :(

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