Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-03-30T13:51:35+00:00

    So, this is caused by a driver problem.

    • The first time that I added the TOZO T6 on my PC, it was detected as a hands-free device, and I didn't offer an option to change it to the stereo one.
    • The next time that I paired it, it was connected as a stereo headset and didn't output any audio anymore, leading me to this post.

    So I tested a number of Bluetooth configurations, and at last, I played with the devices on Device Manager. There's an order to get the hands-free functioning.

    • First, you add the T6 normally.
    • After that, you go to the device manager and disable both TOZO T6 devices.
    • Then, you go to the Bluetooth devices, disconnect the T6, wait a few seconds and turn off the Bluetooth.
    • At this point, your T6 will be turned off or disconnected. Certify that they are indeed turned off and turn them on again, they will inform "pairing"
    • Turn on the Bluetooth in the Windows, and now your T6 will be paired as a hands-free device. The sound is crappy, but at least is usable.

    Image

    Try this! This actually worked for me šŸ‘ I have been trying to get these working for months and today came across this and thought I'll try it but betting it won't work as I had tried everything else!

    But guess what! It actually did work!

    Thank you for this post can now use my Tozo T6's again! šŸ‘šŸ‘Œ Perfect!

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  2. Anonymous
    2023-03-28T00:29:32+00:00

    I am going the same route. I just ordered the Asus BT adapter and that should be the cure to this drama. Shutting off the WIN11 drivers and using the ASUS drivers I believe will do the trick.

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  3. Anonymous
    2023-01-28T05:26:49+00:00

    I HAVE A FIX

    You need to buy a plug in Bluetooth adapter. The one I have is this one, https://a.co/d/gItJsQlĀ , but I'm sure you can find a cheaper one.

    Go to Device Manager and disable your default wireless Bluetooth. It wont let me add pictures but you drop down the Bluetooth tab. Mine is called Intel(R) Wireless Bluetooth(R). Right click, "Disable device."

    Plug in the adapter.

    It should add itself to that drop down menu of Bluetooth devices. It will prompt a restart. Make sure the driver is up to date first/

    Restart computer.

    Now add the earbuds as a bluetooth device. They will work. Both my Tozo T6 earbuds and another wireless bluetooth pair I had started working perfectly after I did this.

         (Edit: it is not a driver problem. It is a Windows 11 problem. Windows 11 wireless bluetooth is not compatible with most Tozo earbuds and they have said they will not be working on a fix.)
    

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  4. Anonymous
    2022-12-30T19:53:02+00:00

    So, this is caused by a driver problem.

    • The first time that I added the TOZO T6 on my PC, it was detected as a hands-free device, and I didn't offer an option to change it to the stereo one.
    • The next time that I paired it, it was connected as a stereo headset and didn't output any audio anymore, leading me to this post.

    So I tested a number of Bluetooth configurations, and at last, I played with the devices on Device Manager. There's an order to get the hands-free functioning.

    • First, you add the T6 normally.
    • After that, you go to the device manager and disable both TOZO T6 devices.
    • Then, you go to the Bluetooth devices, disconnect the T6, wait a few seconds and turn off the Bluetooth.
    • At this point, your T6 will be turned off or disconnected. Certify that they are indeed turned off and turn them on again, they will inform "pairing"
    • Turn on the Bluetooth in the Windows, and now your T6 will be paired as a hands-free device. The sound is crappy, but at least is usable.

    Image

    Well I'll be, this worked. Thanks @Theles

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    4 people found this answer helpful.
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  5. Anonymous
    2022-11-30T19:53:57+00:00

    So, this is caused by a driver problem.

    • The first time that I added the TOZO T6 on my PC, it was detected as a hands-free device, and I didn't offer an option to change it to the stereo one.
    • The next time that I paired it, it was connected as a stereo headset and didn't output any audio anymore, leading me to this post.

    So I tested a number of Bluetooth configurations, and at last, I played with the devices on Device Manager. There's an order to get the hands-free functioning.

    • First, you add the T6 normally.
    • After that, you go to the device manager and disable both TOZO T6 devices.
    • Then, you go to the Bluetooth devices, disconnect the T6, wait a few seconds and turn off the Bluetooth.
    • At this point, your T6 will be turned off or disconnected. Certify that they are indeed turned off and turn them on again, they will inform "pairing"
    • Turn on the Bluetooth in the Windows, and now your T6 will be paired as a hands-free device. The sound is crappy, but at least is usable.

    Was this answer helpful?

    3 people found this answer helpful.
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