Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

104 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-07-21T17:04:11+00:00

    Howdy, y'all. Same problem: T6s will pair and connect with W11Pro V21H2 but no sound. And even if the T6s are set as the default speaker, there's no sound. No issues with W10. I phoned Tozo Support and spoke with Kevin at (800) 282-9088. Very helpful; they deserve a big rai$e. There's an issue with W11 BT implementation but dunno if it's a bug or feature. Leave a voice message including your phone # and they'll phone back. HTH.

    Slava Ukraini! Heroiam slava!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-02-07T04:13:18+00:00

    It's February 6th and the problem still persists. Microsoft Support was of no help. My Tozo 12's and also my Beats won't work. There is no sound. It is definitely a Microsoft problem.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-01-18T14:48:32+00:00

    I've been using my old TOZO T5's on my Windows 11 Dell 2 in 1 laptop since I got it. No problems ever.
    Having a pair of TOZO T10's and T12's on my Samsung phone (I keep one at home and one at the office) I recently bought another TOZO T12 for the laptop as well so I can upgrade from the T5 to the lower profile T10/T12 design.
    Now with the T12 I get no sound even though it installed fine and the settings are correct.

    As I was typing this up I just grabbed my T10's sitting here from my Samsing S21 and paired them to my laptop and the sound works no problem with those.
    Dunno what is different about the T12's and T6's from the T5 and T10's but it seems that some work with Windows 11 and some don't.

    Since I was just trying to upgrade form the over the earlobe T5 to the lower profile T12 on the laptop, I suppose using the T10 on my laptop and switching my new T12's over to my Samsung S21 will work for me.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-01-04T13:08:24+00:00

    It didn't work on mine either.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-11-13T05:28:30+00:00

    Good Day DRichichards,

    I appreciate your time getting back to this thread, try to perform Repair install to fix any corrupted system files.

    Visit this link below as reference.

    https://www.elevenforum.com/t/repair-install-wi...

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments