Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2021-12-29T16:23:16+00:00

    It seems pretty clear that a whole lot of people with these earbuds lost functionality after a Windows 11 upgrade. Tozo has been unresponsive to me in my efforts to reach out to them about it. Nor has Microsoft done anything to rectify the situation as of yet.

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  2. Anonymous
    2022-08-03T12:20:33+00:00

    So looks like this is still an issue as of 8/3/22 cannot pair my T12s with windows 11.

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  3. Anonymous
    2022-02-22T15:43:35+00:00

    I reached out to Tozo: ******@tozostore.com and explained the issue I was having with my Tozo 6 and shared this thread within the email.

    Tozo offered a replacement as they had fixed the issue.

    Today I received my replacement and have been able to link the ear buds to cell, tablet, and PC using Win 11.

    So thankful they work. Hope this helps others.

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  4. Anonymous
    2022-01-02T20:05:48+00:00

    a temporary solution which I found on another forum, which I tried for my TOZO earbuds and solved my problem.

    "NOTE: The sound quality is bad and sometimes you should do it many times until it works but if you don't have any other way try this.

    1. Right-click on "This PC" and click "manage".
    2. Click "Device Manager" open "Bluetooth" list.
    3. Disable "Haylou-GT1 Avrcp Transport" and "Haylou-GT1".
    4. Turn off the bluetooth and then turn it on again.
    5. Now enable only "Haylou-GT1".
    6. You should find Haylou-GT1-Hands-free in the volume select it and it will work."

    copied from Bluetooth earphones doesnt work in Windows 11 - Microsoft Tech Community

    Brilliant!!!

    It worked for my Tozo too.

    Maybe this is the interim general device fix until Microsoft effects a general fix.

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  5. Anonymous
    2021-12-02T19:26:49+00:00

    I just tried Tozo T-12. Settings shows as connected but no sound to the buds on this windows 11 updated laptop.

    Buds are new and work fine on iPhone. Diagnostic not finding issue.

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