Realtek 5.1/7.1 surround speaker issue in Windows 11.

Anonymous
2021-10-30T22:21:25+00:00

Hi,

Since I upgraded to Windows 11 a few days ago, I now no longer have the option in sound settings to enable 5.1 or 7.1 surround support, as I did in Windows 10. At least I believe that I had that option in Windows 10, all I have now is stereo only and I miss the added depth of sound of my 5.1 speakers. Am I failing to see the obvious, or is this an oversight in the programming. If anyone has any thoughts on solving this issue it would be most welcome. I admit I have not tried installing the Realtek Audio Manager, as that file looks as though it may not be compatible with Windows 11 although it did function in Windows 10.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2021-10-31T08:31:05+00:00

    If this is onboard sound visit the PC makers support for updated Bios and drivers, if a self build the mobo makers site

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  2. Anonymous
    2021-10-31T14:09:44+00:00

    Hi Palcouk,

    This is in effect a self build, as I purchased a motherboard/processor bundle from a very reputable company here in the UK, as an upgrade to my pc for Windows 11. I had it running Windows 10 for about ten day's prior to installing Windows 11 without any problems at all and I had already updated to the most recent drivers. Do you have any further thoughts on this issue, or should I just hope that Microsoft get enough people report the same problem and they implement a fix?

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  3. Anonymous
    2021-10-31T16:15:46+00:00

    Do you show a Realtek Audio Console in your apps? If so, it should set the speaker configuration.

    If you don't have it you may need some additional drivers or software.. If we knew what motherboard you have it might help,.

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  4. Anonymous
    2021-10-31T16:52:33+00:00

    Hi,

    No I do not have Realtek Audio Console, showing in my apps, but on one occasion when I tried to install Audio Manager(if that is the same app) during the second phase of the install it failed to install the driver. Sadly I did not note the error message, but I think it related to a more recent driver being already installed. My motherboard by the way is an MSI mag X 570 Tomahawk wi-fi. I have looked on MSI's website and there seems to be a BIOS update, albeit a beta version, but does state about Windows 11 support. Dare I risk updating my BIOS? but I still can't figure why it worked perfectly in Windows 10 but failing in 11.

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  5. Anonymous
    2021-10-31T17:45:02+00:00

    That motherboard appears to have an audio driver, 6.0.1.9250 10/19/21. I do not see a Win 11 OS option yet so it should work.

    Personally, I would not expect a Beta Bios version would be needed to get an audio device to work, but no way to know for sure.

    Are there anything other utilities that may get installed? On my system it loads the Realtek audio and some Sonic utilities but mine is an ASUS motherboard. I have not checked the Microsoft Store for something like a Realtek console.

    So you know, I have no experience with AMD systems.

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