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Hello...
I am trying to install my HP LaserJet P1102W in Windows 11 Pro 64 bits using the Windows 10 driver I used before.
After detecting the printer by way of the USB cable and identifying it, the driver installation shows "Printer installation failed. A new printer was not installed".
Even though the printer is no longer supported by HP, I hoped I could still use it with Windows 11.
I have followed all the instructions from all HP tools like Easy Start, Print Scan Doctor and no one of them could even detect the printer. I have restarted windows several times, disconnected and reconnected the USB cable, turned the printer on and off, tried to connect it through the Wi-Fi, and unfortunately, none of that has made any difference. Just the complete driver installation tool is able to detect the printer, every single time it runs.
If anyone can share any suggestion, any hunch, I would be very grateful.
Thanks for your time.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
windows 11 is the problem, i reverted my computer to windows 10 and had no issues installing this printer. By the way my old reliable mf1522 printer could not be installed on windows 11 same issues. I just left windows 11 and removed it from my computer.
При установке драйвера выбрал от Р1569 вместо 1102 и все стало печатать.
Hello. I had this same problem when I got my new PC w/ Windows 11. My P1102w was purchased in 2014! After being on a Microsoft help line for an hour that failed miserably, I used HP Print & Scan doctor & followed the prompts. Eventually my printer was at least "installed," which was a big piece of the problem. It was listed as default printer. I printed a test page & it was gobbledegook. Back to HP Print & Scan doctor. I was unable to set up the printer using a USB and could not set it up network-hard-wired. Finally I chose wireless, went thru many prompts, & finally it worked & the test page was good.
When installing the driver, I chose from P1569 instead of 1102 and everything began to print.
При установке драйвера выбрал от Р1569 вместо 1102 и все стало печатать.
I had no such situation - no manually installing anything, no driver issues, etc.
