PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  1. Anonymous
    2021-10-06T15:20:51+00:00

    Sumit,/ Nigel UK

    I have a MS Surface Studio with "Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz

    The MS "PC Health check app" reports "This PC does not meet Windows 11 requirements".

    I can't believe I was one of the first purchasers of Microsoft's most expensive machine and can't upgrade to the latest OS. You're surely not expecting people who paid £4k+ for one of your devices to buy a new machine for a software upgrade three years later???????

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  2. Anonymous
    2021-10-06T15:51:23+00:00

    i need windows 11

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  4. Anonymous
    2021-10-06T17:03:01+00:00

    I have exactly the same issue with my Microsoft Surface 2. PC health (see below) is stating that all is fine while when installing the processor is insufficient (see at bottom).

    Image

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