PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  1. Anonymous
    2021-10-06T10:12:20+00:00

    Sumit,

    I have a MS Surface Studio with "Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz "

    The MS "PC Health check app" reports "This PC meets Windows 11 requirements".

    In the UK its sometimes said that "the left hand isn't talking to the right hand" in this sort of situation.

    Thanks. Yours is a legit false positive for sure. Maybe someone has more ideas on this.

    https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

    Based on those findings, we have expanded the list of compatible 64-bit processors to include the following:

    Intel® Core™ X-series, Xeon® W-series

    Intel® Core™ 7820HQ (only select devices that shipped with modern drivers based on Declarative, Componentized, Hardware Support Apps (DCH) design principles, including Surface Studio 2)

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  2. Anonymous
    2021-10-06T10:18:18+00:00

    How come my Microsoft Surface with Core i7 isn't supported for Windows 11 my processor is i7 7660, should I wait for it to be added to supported processors or do I have no luck?

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  3. Anonymous
    2021-10-06T10:28:42+00:00

    MS won't be updating the CPU list anymore. You can, however, clean-install Win11 if all other req. are met.

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  4. Anonymous
    2021-10-06T10:45:00+00:00

    Hi Sumit,

    I have used the WindowsPCHealthCheckSetup and initially it did mention about TPM & UEFI, but those are now corrected, but still getting the message - can't upgrade. My specs -

    Processor AMD Ryzen 7 3800X 8-Core Processor 4.20 GHz

    Installed RAM 31.9 GB

    System type 64-bit operating system, x64-based processor

    Windows -

    Edition Windows 10 Pro

    Version 21H1

    Installed on ‎23/‎03/‎2021

    OS build 19043.1266

    Experience Windows Feature Experience Pack 120.2212.3920.0

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