PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

Was this answer helpful?

300+ people found this answer helpful.
0 comments

63 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-10-07T13:24:02+00:00

    PC Health Check AND Update both say my PC is incompatible with Windows 11.

    I am on SSI Disability and cannot afford a new computer so how soon will you stop updating MINE?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-10-07T13:52:29+00:00

    I have similar issue with Surface Studio 2 with i7-7820HQ processor. PC HealthCheck says yes, Installation Assistant says no on processor. According to requirements the Studio 2 with i7-7820HQ meets specifications.

    Same as my issue. Surface studio 2 i7-7820HQ, PC health check: OK, but assistant says the processor isn't supported for Windows 11.

    Image

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-10-07T14:03:35+00:00

    Windows 10 is supported until 2025.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more