PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  1. Anonymous
    2021-10-07T22:34:08+00:00

    When I run the compatibility tool Says that the processor is not supported in windows 11, looking at the list of supported processors for Windows 11... My Computer´s processor is listed there, supported: Intel Core i7-7560U .

    Can´t Install.... Please Help!!!

    Your processor is not on the list. Check again:

    https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    There are only three 7th gen Intel core processors on the list, and they are all Core i7 78xx.

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  2. Anonymous
    2021-10-07T22:24:33+00:00

    When I run the compatibility tool Says that the processor is not supported in windows 11, looking at the list of supported processors for Windows 11... My Computer´s processor is listed there, supported: Intel Core i7-7560U .

    Can´t Install.... Please Help!!!

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  3. Anonymous
    2021-10-07T17:40:49+00:00

    Why would MS not update the list once compatibility is proved or new chips released this just doesn’t make any sense.

    And why all these issues, surely the INSIDER programme should have paved the way?

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  4. Anonymous
    2021-10-07T17:23:38+00:00

    Windows 10 is supported until 2025.

    Hopefully this is a joke.

    Windows' flagship machine, one of the most expensive consumer machines ever sold, can't be upgraded to the latest version of the operating system, despite being under three years old.

    If it's not a joke, then Microsoft Surface is and it's time people knew.

    Fix it please. Or there'll be trouble.

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