PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  2. Anonymous
    2021-10-06T20:17:19+00:00

    I have the same problem that PC Health Check says that my computer is ready for win 11 and when i go to windows update it tells me that its not compatible. When I tried to download windows 11 with the assistant the download worked and I waited for about an hour. But when it restarted after the download the green screen of death popped up and it said "Your windows insider build ran into a problem. And after windows tried to fix it a couple of times It uninstalled win 11 and went back to win 10. Ive done this 4 times now and it doesn't seem to work. Does anyone know how to avoid this green screen of death?

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  4. Anonymous
    2021-10-06T20:14:18+00:00

    Dear Microsoft,

    I would like to file a complaint about the support for the Kaby Lake 7700k processors for Windows 11.

    I would like to say I am very indignant to the Microsoft's approach in this case. I would like the company to take this matter further and include these processors in the supported ones. Not only it is capable of running it, also has working TPM 2.0 in my case, as it was marked verified in the pc health checker app. Also this specific processor is even better in performance in some cases, than the newer generation ones. Thank you for your attention.

    best regards,

    Adam F.

    PS pc built 4 years ago (2017) - somewhat still NEW pc

    i7 7700k

    MSI z270 gaming m5

    gtx 1080ti

    16gb 3200mhz ddr4

    500gb nvme ssd and 3tb hdd

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