PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  1. Anonymous
    2021-10-08T10:00:25+00:00

    my pc Device name Dell-OptiPlex 5![](https://learn-attachment.microsoft.com/api/attachments/dc9ffde5-44d4-4a15-b352-6637ac541d23?platform=QnA
    040 6th Generation

    Processor Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz 3.19 GHz

    Installed RAM 16.0 GB (15.9 GB usable)

    but windows 11 not support y? health cheek Processor error show Tpm 2.0 ok

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  2. Anonymous
    2021-10-08T08:31:59+00:00

    I'd cut the sarcasm were I in your position.

    If you think people who have invested a small fortune in hinged, flat, touch-screen desktop computing are happy to see their investment ignored in this way, you are mistaken.

    Even if what you are saying is that Windows 10 will be maintained on a parallel development path (until 2025—then what??) that means that some catastrophically stupid decisions have been made and the interests of the users of your most expensive desktop hardware have been disregarded.

    Influencers, and I am one, in a small way, should and will put an immediate block on recommending Microsoft Surface anything to anyone until this is sorted.

    Try and get a handle on what you have done wrong and stop talking down to us.

    Image

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  3. Anonymous
    2021-10-08T07:15:36+00:00

    The processor is incompatible for Win11. You may have referred to the support article which is incomplete and inaccurate. The details provided by PC Health Checker is right.

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