Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-10-10T19:00:34+00:00

    Making the 2.4GHz broadcast channel to 3 worked for me

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  2. Anonymous
    2023-08-18T00:48:42+00:00

    I need help too

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  3. Anonymous
    2023-07-29T06:58:45+00:00

    I had an identical issue just now, it was resolved when I used the device manager to uninstall the wireless adapter.

    After it disappears right click and scan for hardware changes, it reinstalled the driver that way and my network was visible again.

    I chose to forget the network in earlier steps (followed many suggestions from here and had identical results) after I put in the pass code it's back to normal.

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  4. Anonymous
    2023-07-17T23:48:16+00:00

    Hi MohaiGolam,

    The only thing that worked was to purchase a wireless USB adapter (Linksys WUSB6100M Max-Stream™ AC600 Wi-Fi Micro USB Adapter was what I purchased).

    Kind regards,

    Peter

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  5. Anonymous
    2023-07-17T21:39:31+00:00

    Hi,

    I went through all the steps on this thread and had no luck. I checked to see if my pc worked while plugged into a short ethernet cable I had on hand and it did, so I just bought a cheap, longer cord that is flat and white (so it is barely visible after i boue-tacked it to the skirting) and ran that from the modem to computer. Now it works perfectly.

    It's not ideal, but it was my last resort and honestly I'm impressed with how it turned out.

    Good luck to you tho!

    Kate

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