Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-10-23T12:52:31+00:00

    Hi Peter,

    You probably have the best solution. Whilst my issue did seem to be fixed for a while, it has come back again. It seems totally random, sometimes I can't see the network, sometimes I can see it but can't connect to it, sometimes I can both see it and connect to it but, even then, I still don't have internet. Like you, I am investing in an alternative network adaptor and will sling this one in the bin when I take it out. It just hasn't been worth the amount of time I have spent on it.

    Best wishes,

    Nick

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  2. Anonymous
    2022-10-23T12:15:44+00:00

    In other words, you don't know?

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  3. Anonymous
    2022-10-23T12:14:03+00:00

    Don't get paranoid.

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  4. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2022-10-09T15:08:17+00:00

    Hi Emin Ahmadli ,

    read the whole discussion carefully before posting.

    Your solution was already proposed by me on 06/28/2021, so you don't say anything new.

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  5. Anonymous
    2022-10-09T14:44:30+00:00

    Hi,

    I was having the same issue for a while. When it happened for the first and second time, just restarting the router helped. But then it happened again and in that case restarting did not help, so I started going through all the solutions mentioned in this thread. None of them helped, so I decided to mix some of them. Below you can find out how I solved this issue for my laptop:

    1. Log in to your router - you can do this with the login details shown on your router (username and password). On Google, you can look for the ways of logging in to your router, it depends on the brand of the router.
    2. Select Network (on the top navigation bar).
    3. Go to Wireless 2.4 GHz and/or 5 GHz (on the left navigation), then you will see the option to change the channel. (For the 2.4 GHz band channels 1, 6, and 11 are recommended since they are the only non-overlapping channels). In my case, I have only "Wireless 2.4 GHz" option available, so I just changed the channel to "11".
    4. Save this change and hopefully, your issue will also be solved.

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