Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-03T12:04:34+00:00

    Thank you very much. Mine was a circa 2008 laptop. Adapter was an Intel 7260. Selecting the Microsoft driver from the list solved the issue and I can now see my network. You saved me hours of research.

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  2. Anonymous
    2023-08-29T17:06:49+00:00

    Thank you for your reply. All sorted now.

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  3. Anonymous
    2023-04-18T13:50:28+00:00

    I have a Dell E5440 with the same issue, Before rebooting router, I changed the wifi adapter driver from Intel to Microsoft. The change corrected the problem. Both drivers were available on the laptop already.

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  4. Anonymous
    2023-03-22T15:11:22+00:00

    Switched from the Intel driver to the Microsoft driver and lo, the digital divide parted and I now feast on delicious wifi. Thank you, kind internet stranger.

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  5. Anonymous
    2022-10-23T13:06:57+00:00

    Hi Billy,

    You admit yourself that the only solution you have found is to get a different network adaptor. I have come to the same conclusion myself as well. If there was a block put in place by the ISP then that would be the only solution that would work because you are now using a different MAC address.

    Best wishes,

    Nick

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