Can anyone help?

Anonymous
2021-07-02T15:06:33+00:00

Source

Udk User Service

Summary

Stopped working

Description

Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: svchost.exe_UdkUserSvc

Application Version: 10.0.19041.546

Application Timestamp: 058e175a

Fault Module Name: combase.dll

Fault Module Version: 10.0.19041.1081

Fault Module Timestamp: 473ce9d1

Exception Code: c0000005

Exception Offset: 0000000000031434

OS Version: 10.0.19043.2.0.0.768.101

Locale ID: 18441

Additional Information 1: 40de

Additional Information 2: 40de6d0c7b148f18d8b1194dde94c489

Additional Information 3: fe9e

Additional Information 4: fe9e3d66834d8f3b959a02da202a4ad6

Extra information about the problem

Bucket ID: bba0a5ea7cd51a9c3016db1485aac959 (1159354835282872665)

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-08-04T19:16:26+00:00

    The manually created dump file did not show anything unusual.

    Cab you try a "clean boot" and see if the same issue exists:

    https://support.microsoft.com/en-us/kb/929135

    If a clean boot does resolve the issue there is a section in the article "How to determine what is causing the problem by performing a clean boot".

    Reset the computer to start normally afterward.

    As a general precaution create a System Restore Point prior to initiating a clean boot.

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  2. Anonymous
    2021-08-03T02:48:29+00:00

    Service Host : Udk User Service_8cb77 cannot be located now.

    Instead, Service Host : Udk User Service_8787d3 is present. The dump file is for this 8787d3 and the link is:

    https://1drv.ms/u/s!AiqOGA-gEACIinLJjYqM5NVakyhS?e=v9W0Kh

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  3. Anonymous
    2021-08-02T16:50:28+00:00

    OK, try this to manually create a user mode dump file that may have more modules that are loaded:

    Open the Task Manager. Under "Windows processes" locate the following:

    Service Host : Udk User Service_8cb77

    Right-click Udk User Service_8cb77 and select "Create dump file"

    After the dump file is created can you open the Temp folder:

    Windows Key + R > type %temp% in the "Open" box > OK

    Now locate the svchost.DMP and provide that file via OneDrive.

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  4. Anonymous
    2021-08-02T16:07:51+00:00

    Udk User Service_8cb77 Properties (Local Computer)

    Service name: UdkUserSvc_8cb77

    Startup type: Manual

    Service status: Running

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  5. Anonymous
    2021-08-02T15:36:13+00:00

    Can you do the following:

    Windows Key + R > type services.msc in the "Open" box > OK

    In the right hand window scroll down to the "Udk User Service" service and double-click the "Udk User Service"

    Under the "General" tab what is the "Service name"?

    What is the "Startup type" ?

    What is the "Service status"?

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