Switching between user logins freezes taskbar

Anonymous
2020-12-23T12:44:15+00:00

The case:

My wife and I share the same home PC for work, that we use independently throughout the day. We would like to be able to switch between our users without having to log out and close/reopen our respective documents and apps. Kinda like how it works on a Mac when you switch between multiple active user login sessions.

The Problem:

Whenever we try to use the "Switch User" functionality, the taskbar freezes (doesn't load) on whichever user you switch to. The only way to unfreeze the taskbar is to log out completely on one user (and subsequently close all apps/documents), and then login to the other user afterwards.

What I have tried:

  • A fresh Windows install
  • Add a new and fresh user (stops working after a reboot)
  • Running DISM.exe /CheckHealth, /ScanHealth, /RestoreHealth
  • sfc /scannow

Extra info:

Both users have Admin account type and our Windows 10 is updated to the latest version.

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-04-22T14:50:25+00:00

It is very discomforting to see that relatively simple and ubiquitous peripherals like mice and keyboards can interfere with the OS so badly. Disabling HID devices is a poor workaround for something that MS should fix in the OS or the OEM manufacturers like RAZER should comply with MS specs. But then you have a MS intellimouse freezing the taskbar on an MS OS, it seems that MS itself has an internal interoperability problem.

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  1. Anonymous
    2021-07-21T22:34:19+00:00

    I’m glad they finally acknowledge it, but It’s not the only workaround - as many folks have said deleting the correct driver solves the problem.

    I did that and it’s been working perfectly since! Yehaw!

    Thanks for the update!

    Yes, I do have a HID-compliant device disabled as my fix. And informed Razer as to which one it was. Had to disable, not delete. Deletion only allowed it to reload.

    My only unanswered question is what (if any) functionality is disabled?

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  2. Anonymous
    2021-07-21T22:14:02+00:00

    I’m glad they finally acknowledge it, but It’s not the only workaround - as many folks have said deleting the correct driver solves the problem.

    I did that and it’s been working perfectly since! Yehaw!

    Thanks for the update!

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  3. Anonymous
    2021-06-23T17:14:02+00:00

    Thanks, disabling some USB Input Device (parent of the HID-compliant device, so probably this would have been enough) which matched the details given helped!

    Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
    Driver Date: 06/21/2006
    Driver Version: 10.0.19041.868

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  4. Anonymous
    2021-06-21T16:49:06+00:00

    Thanks mate. Got the same issue, and I follow this thread every now and then to see if a permanent solution has been made yet. What you're doing is super helpful, keep it up! 👏🏽👏🏽

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