This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
The case:
My wife and I share the same home PC for work, that we use independently throughout the day. We would like to be able to switch between our users without having to log out and close/reopen our respective documents and apps. Kinda like how it works on a Mac when you switch between multiple active user login sessions.
The Problem:
Whenever we try to use the "Switch User" functionality, the taskbar freezes (doesn't load) on whichever user you switch to. The only way to unfreeze the taskbar is to log out completely on one user (and subsequently close all apps/documents), and then login to the other user afterwards.
What I have tried:
Extra info:
Both users have Admin account type and our Windows 10 is updated to the latest version.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is very discomforting to see that relatively simple and ubiquitous peripherals like mice and keyboards can interfere with the OS so badly. Disabling HID devices is a poor workaround for something that MS should fix in the OS or the OEM manufacturers like RAZER should comply with MS specs. But then you have a MS intellimouse freezing the taskbar on an MS OS, it seems that MS itself has an internal interoperability problem.
What I don't understand is how something like this could happen in the first place.
The switch user feature has existed since Windows NT 4.0 in 1996. Now, Windows 10, 25 years later, after dropping support for their last operating system 3 years ago, andonly supporting this OS, the OS quoted as the "Last version of the Windows OS" by Microsoft employee Jerry Nixon,
has broke this.
This is genuinely pathetic. There is a number of hotfixes I imagine they could apply to help mitigate the severity of this while they isolate and repair the cause, but we receive radio silence, and are forced to stick with solutions like "press an obscure hotkey combination to launch task manager and terminate the other user sessions, hoping you didn't have any unsaved files" or flat-out not shutting down our computer, ever.
How have we gotten to the point where core features of an OS installed on over a billion personal computers stops working and the only thing we can do is just hope Microsoft decides its worth their time to repair?
I've just raised a ticket now too.
Anyone else found that their Razer products are causing this?
I also have this issue.
It only started when I got the Razer Ornata V2 keyboard, so I thought it was to do with the software associated with that. I uninstalled all the Razer software yet it was still happening. Just now I switched users and got the usual freezing, but I unplugged the keyboard and it immediately fixed the issue. That doesn't really help since I want to keep using this keyboard.
Has anyone else got similar results?
I have the same problem and was not able to find a permanent solution.
What im doing is this:
After logging in, task bar freezes, i open task manager (ctrl+alt+del) click on users tab, then select the user that you want to sign out completely.
Not a permanent solution but saves me time on re-starting the pc everytime i logged in.
