Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-18T00:27:08+00:00

    Yep, it works now!! Thanks so much to all of you who replied to my original question, and especially to those who finally got Microsoft's attention

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  2. Anonymous
    2020-12-17T23:23:47+00:00

    Wow, thanks for the heads-up, SondraGriner. Yep, it prints to the full page now, but even Reliability History (type into Search) does not mention Mail has been updated. Good looking out. And I nominate you to be town crier.

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  3. Anonymous
    2020-12-17T19:08:01+00:00

    Mine seems to be normal also without any fixes or Microsoft sending me anything about the case I had pending??

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  4. Anonymous
    2020-12-17T18:35:03+00:00

    As someone else mentioned, the problem is fixed, at least on some of our PCs.  Mine had the problem, but today it's gone, without any specific fix showing in the list of updates.

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  5. Anonymous
    2020-12-17T18:08:17+00:00

    Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

    Printing a test page is normal.

    Print from Word is normal.

    I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

    Here is the print preview (normal).

    Image

    Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

    Image

    Windows 10

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