Windows 10 Pro 64 bit Upgrade to Version 2004

Anonymous
2020-11-07T09:21:27+00:00

Checks system requirements. Everything is a go.

Did the download. 

Got message: "We couldn't update the system reserved partition."

How do I continue?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-11-10T08:58:37+00:00

    Plugged into USB ports. Please let me know which count as "drives"

    • Bluetooth dongle
    • WiFi adapter dongle
    • Keyboard
    • Mouse
    • Connection to USB-C port on monitor
    • USB 3.0 connection to monitor

    I will try to figure out the rest of your directions, but if in the meantime I could use help on that. I've done it before, I just don't remember how.

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  2. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T19:56:14+00:00

    Hi Greg

    If there are any other USB drives connected to your PC, disconnect those

    Have you disabled Secure/Safe Boot in BIOS and if there is a setting to enable USB Boot, is that enabled?

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  3. Anonymous
    2020-11-09T19:47:37+00:00

    Did all that and got the same message: "Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation."

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  4. DaveM121 936.1K Reputation points Independent Advisor
    2020-11-09T15:35:45+00:00

    Hi Greg

    At the very start of the Installation Process, press Shift + F10, or Shift + Fn + F10 to open Command Prompt

    Run this command and hit Enter:

    diskpart

    Run this command and hit Enter:

    list disk

    (Make note of the disk number you want to convert and enter it into the next command - replace disknumber)

    Run this command and hit Enter:

    select disk disknumber

    Run this command and hit Enter:

    clean

    Run this command and hit Enter:

    convert gpt

    Then close Command Prompt and start the installation again

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  5. Anonymous
    2020-11-09T15:25:26+00:00

    Deleted all partitions so that drive 4 was all unallocated space. Clicked on install and got message: "Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation."

    When I restarted the installation and got to "Where do you want to install Window?" drive 4 had three partitions: System, MSR (Reserved), and Primary.

    Went through that cycle three times, same result.

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