Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-02-11T15:59:00+00:00

    Did this as well but the results came back clean. No corrupted files whatsoever. Did the dism / online / cleanup-image / restore health command as well but no luck. I tried to scan for any malwares but found nothing. 

    I did the sfc scannow it found nothing, I do notice that the reinstall did change the bios from 1.02 to 1.08 does anyone think that could be causing the issues?

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  2. Anonymous
    2021-02-10T18:40:05+00:00

    Try this,

    How to run SFC scannow in Windows 10

    • Press the Windows key + X to open the main menu.
    • Click Command Prompt (Admin) to open the Command Prompt as an administrator.
    • When Command Prompt opens, enter sfc /scannow and press Enter.
    • The repair process will now start. Don't close Command Prompt or interrupt the repair process. https://windowsreport.com/system-file-checker/OR Virus? Malware?

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  5. Anonymous
    2021-01-25T17:47:48+00:00

    This file explorer problem has been going on way to long since 1908.  Shared folders and networked PC's dissapear or they reappear. You can see them but can't access them sometimes.   Also you have to do a refresh after copying or deleting files.

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