If you are having difficulties, please include:
- Microsoft version and build
- Home or Pro
- 32 bit or 64 bit
- Patch you are installing
- Reported error messages
+1. Many times some confusion arises because of what type of the update installed - there is a difference between a major feature update and cumulative updates(which is what the discussion is for).
Hi (again),
This should be my 20th attempt to get support from Windows...
Microsoft version and build: 2004, installed on 19/09/2020, 19041.508
Home or Pro: Home (should be Pro)
32 bit or 64 bit: 64
Patch you are installing: KB4579311
Reported error messages: failed to install
Being a Windows customer that paid (and still pays) for Windows license, that is a Windows and Office Insider (and that paid for an Office 365 family subscription), I expected that, If I would need help, someone would help!
I could not be more mistaken. Microsoft's Customer Support does not exist. And after endless bots, chats, phone calls, reports, etc. I am thinking of switching to either iOS or other software where I can proper have support.
Joao Mendes