Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-20T14:46:49+00:00

    I've been running Rocket League capped at 143 and 145 fps (barely below and over refresh rate) with no problems for the last 4 days. However today i changed the cap to 245 fps and the game crashed again after about 15 minutes. Really weird and i have no idea what maybe the issue now.

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  2. Anonymous
    2021-01-17T15:49:08+00:00

    I am having same problem too. Even while not running any game or web browser, it crashes too. Before some windows updates i thought it was just chrashing when i was using a web browser. But nowadays, it may crash before login, just after login, while playing a game, does not have a pattern now.

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  3. Anonymous
    2021-01-17T15:10:28+00:00

    I will have to test some configurations; my headset is still plugged in the front panel and 2 USB peripherals unplugged.

    I could try to force a crash by replugging everything (and hope for the best).

    I also updated Windows and some drivers (including something PCIe)

    Is just that, with 3 kids, including 2 years old twins, my computer time is limited and I try to make the most of it, instead of worrying about imminent crashes.

    Maybe later tonight or tomorrow I'll try the "crash" setup

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  4. Anonymous
    2021-01-17T14:48:06+00:00

    At first i thought "wow, why is he so mean", but then i realized it's in response to a Microsoft guy, so go ahead lmao

    I ran Rocket League yesterday for LITERALLY the whole day, and today it's been running for 7 and a half hours. I haven't done anything except for updating Windows and bios on friday morning. Anything improved for anyone else?

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