Trying to update to Windows11 22h2 but always fails even when trying to install fresh ISO

Anonymous
2023-02-14T15:21:30+00:00

I've been trying to update to the latest Win11pro 22h2 since last December. Not working well at all. It always gets to 98% and then "something happened" and it rolls it back to 21h2 as you see below. I've tried everything except to nuke the SDD and treat it like is was a new unit. Not really wanting to go that route.

I started just with the Windows update, no joy.

moved to the ISO, mounted and install, no joy.

turned off my Antivirus and tried above two methods again, no joy.

uninstalled my Antivirus and tired above two methods again, no joy.

I've been reading these forums and trying their ideas, no joy.

need a little help here I guess to move forward. I've pasted my machine info below and there are links to SETUPACT.log, SETUPAPI.LOG, and a screen shot of the error after a reboot from trying to install from ISO and it did its automatic roll back.

SETUPACT.log: https://1drv.ms/u/s!ApNnd0WJC5zahVcJuecXbkgIqPYG?e=NJ3zEk

SETUPAPI.LOG https://1drv.ms/u/s!ApNnd0WJC5zahVaWIlWpf14BL4l-?e=PWShbz

screen shot: https://1drv.ms/b/s!ApNnd0WJC5zahVnCV9ccg2DCKH4d?e=2iqg8J

Device name JOES-DESKTOP-072019

Full device name

Processor AMD Ryzen 5 2600 Six-Core Processor 3.85 GHz

Installed RAM 32.0 GB

Device ID 0201820E-6Bxx-47E5-9B71-xxxxxxx456F4

Product ID

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 21H2

Installed on ‎1/‎17/‎2022

OS build 22000.1281

Experience Windows Feature Experience Pack 1000.22000.1281.0

Any help is appreciated,

JoeF

Windows for home | Windows 11 | Install and upgrade

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-02-15T16:03:17+00:00

    Pls check the log sizes. They're the same:

    If you can manually upload these two files, that would be helpful.

    • setupapi.dev.log
    • setupmem.dmp

    If not, we can try a different approach: eliminating most 3rd party drivers using FRST and uninstalling third-party programs that run a service.

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  2. Anonymous
    2023-02-15T16:42:03+00:00

    took a bit to find them, but here's the links. I think I also found the issue with the cloud copy/paste:

    I'm using a Logitec mouse across my desktop AND laptop. It normally allows me to copy from one desktop and paste on the other. apparently, it wasn't updating the "mouse's copy".

    I'll be more careful on that. Try these below:

    setupapi.dev.log: https://1drv.ms/u/s!ApNnd0WJC5zahWGiN5DFqgFlo7qM?e=ApTLh0

    LogZip https://1drv.ms/u/s!ApNnd0WJC5zahWDIQyb1m4gyR76a?e=BrhTJg

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  3. Anonymous
    2023-02-15T17:36:15+00:00

    It looks to me like you have many older drivers on your system. It might help to clean some of those up and I haven't seen anyone suggest this. Run the first command and see what it shows. If you want to clean up the items identified, run the second command.

    Use an admin command prompt.

    DISM /online /cleanup-image /AnalyzeComponentStore

    DISM /online /cleanup-image /StartComponentCleanup

    I also have not seen a 2/15 setupact.log

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  4. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-02-15T17:38:45+00:00

    Setupapi.dev.log is newer. It no longer shows the old errors.. thanks to PnpUtil. The Logs.zip archive is still a stale copy.

    Please create a system image backup using Macrium Reflect Free, and store the image in an external drive. This is in case you want to revert to the original configuration later.

    Then download Autoruns and run it as administrator. Press Ctrl + S to save the entries to a .ARN log file.

    Download FRST (64-bit) and run a scan (with the default settings). It outputs two files, namely, FRST.txt and Additions.txt.

    Pls upload FRST.txt, Additions,.txt, and Autoruns .ARN log.

    Note: Your BIOS version is still old:

    BIOS release date : 20180710000000.000000+000

    By the way, that was from your 2nd Setupact.log: https://1drv.ms/u/s!ApNnd0WJC5zahV3zhoWHQEcORnhN?e=9eXsfH. Perhaps you applied the BIOS update after uploading this, I am not sure.

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  5. Anonymous
    2023-02-15T19:30:27+00:00

    latest Setupact.log:

    https://1drv.ms/u/s!ApNnd0WJC5zahWQXCjRHDOR2NiaV?e=M8rg6u

    I also ran both of these commands as suggested:

    DISM /online /cleanup-image /AnalyzeComponentStore

    DISM /online /cleanup-image /StartComponentCleanup

    I just tried to update Win11 again with the IOS vers to overwirite up to latest. This is where the Setupact.log comes from.

    today at 14:10.

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