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I've been trying to update to the latest Win11pro 22h2 since last December. Not working well at all. It always gets to 98% and then "something happened" and it rolls it back to 21h2 as you see below. I've tried everything except to nuke the SDD and treat it like is was a new unit. Not really wanting to go that route.
I started just with the Windows update, no joy.
moved to the ISO, mounted and install, no joy.
turned off my Antivirus and tried above two methods again, no joy.
uninstalled my Antivirus and tired above two methods again, no joy.
I've been reading these forums and trying their ideas, no joy.
need a little help here I guess to move forward. I've pasted my machine info below and there are links to SETUPACT.log, SETUPAPI.LOG, and a screen shot of the error after a reboot from trying to install from ISO and it did its automatic roll back.
SETUPACT.log: https://1drv.ms/u/s!ApNnd0WJC5zahVcJuecXbkgIqPYG?e=NJ3zEk
SETUPAPI.LOG https://1drv.ms/u/s!ApNnd0WJC5zahVaWIlWpf14BL4l-?e=PWShbz
screen shot: https://1drv.ms/b/s!ApNnd0WJC5zahVnCV9ccg2DCKH4d?e=2iqg8J
Device name JOES-DESKTOP-072019
Full device name
Processor AMD Ryzen 5 2600 Six-Core Processor 3.85 GHz
Installed RAM 32.0 GB
Device ID 0201820E-6Bxx-47E5-9B71-xxxxxxx456F4
Product ID
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 21H2
Installed on 1/17/2022
OS build 22000.1281
Experience Windows Feature Experience Pack 1000.22000.1281.0
Any help is appreciated,
JoeF
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Theres no indication as to whether this is a branded PC and if so have you updated both Bios and all drivers from the PC maker?
There should be a shotcut on your sys to their update utility
The maker may even have a diagnostics tool
Win11 update does not by default update drivers, which is the correct process
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Hi Joe,
The PC Bluescreened during the process so a driver is at fault. Can you share Setupmem.dmp?
2023-02-14 09:49:20, Info IBSLIB Successfully extracted crash dump from C:\pagefile.sys to C:$WINDOWS.~BT\Sources\Rollback\setupmemtmp.dmp.
2023-02-14 09:49:20, Info IBSLIB Successfully converted crash dump to minidump C:$WINDOWS.~BT\Sources\Rollback\setupmem.dmp.
It appears you have the rollback\setupact.log instead of the "panther\setupact.log".
Pls download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop. Upload the file to your OneDrive, Dropbox, or any other cloud hosting account and share the link here.
Palcouk:
> This is not a branded PC. I bought the parts to build this for a AutoCAD PC and I also program automation equipment from here.
> I have tried to update all the induvidual drivers but it always comes back as "you have the most current drivers".
Sumit D - VM:
Setupmem.dmp: https://1drv.ms/u/s!ApNnd0WJC5zahVpD0e50CW83E3me?e=b85fRy
Thank you both for the quick replies.
