Trying to update to Windows11 22h2 but always fails even when trying to install fresh ISO

Anonymous
2023-02-14T15:21:30+00:00

I've been trying to update to the latest Win11pro 22h2 since last December. Not working well at all. It always gets to 98% and then "something happened" and it rolls it back to 21h2 as you see below. I've tried everything except to nuke the SDD and treat it like is was a new unit. Not really wanting to go that route.

I started just with the Windows update, no joy.

moved to the ISO, mounted and install, no joy.

turned off my Antivirus and tried above two methods again, no joy.

uninstalled my Antivirus and tired above two methods again, no joy.

I've been reading these forums and trying their ideas, no joy.

need a little help here I guess to move forward. I've pasted my machine info below and there are links to SETUPACT.log, SETUPAPI.LOG, and a screen shot of the error after a reboot from trying to install from ISO and it did its automatic roll back.

SETUPACT.log: https://1drv.ms/u/s!ApNnd0WJC5zahVcJuecXbkgIqPYG?e=NJ3zEk

SETUPAPI.LOG https://1drv.ms/u/s!ApNnd0WJC5zahVaWIlWpf14BL4l-?e=PWShbz

screen shot: https://1drv.ms/b/s!ApNnd0WJC5zahVnCV9ccg2DCKH4d?e=2iqg8J

Device name JOES-DESKTOP-072019

Full device name

Processor AMD Ryzen 5 2600 Six-Core Processor 3.85 GHz

Installed RAM 32.0 GB

Device ID 0201820E-6Bxx-47E5-9B71-xxxxxxx456F4

Product ID

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 21H2

Installed on ‎1/‎17/‎2022

OS build 22000.1281

Experience Windows Feature Experience Pack 1000.22000.1281.0

Any help is appreciated,

JoeF

Windows for home | Windows 11 | Install and upgrade

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-02-14T16:13:28+00:00

    It appears you have the rollback\setupact.log instead of the "panther\setupact.log".

    Pls download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop. Upload the file to your OneDrive, Dropbox, or any other cloud hosting account and share the link here.

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  2. Sumit 44,436 Reputation points Volunteer Moderator
    2023-02-14T15:51:10+00:00

    Hi Joe,

    The PC Bluescreened during the process so a driver is at fault. Can you share Setupmem.dmp?

    2023-02-14 09:49:20, Info IBSLIB Successfully extracted crash dump from C:\pagefile.sys to C:$WINDOWS.~BT\Sources\Rollback\setupmemtmp.dmp.

    2023-02-14 09:49:20, Info IBSLIB Successfully converted crash dump to minidump C:$WINDOWS.~BT\Sources\Rollback\setupmem.dmp.

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  4. Anonymous
    2023-02-14T15:47:49+00:00

    Theres no indication as to whether this is a branded PC and if so have you updated both Bios and all drivers from the PC maker?

    There should be a shotcut on your sys to their update utility

    The maker may even have a diagnostics tool

    Win11 update does not by default update drivers, which is the correct process

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