Windows 11 will not show incompatible drivers

Anonymous
2023-03-23T21:22:01+00:00

In new windows 11 up to date as of writing this. Core isolation memory integrity does not work and will not turn on. Every time I scan for incompatible drivers, none are listed. Checked the windows update, the system is up to date, and no errors in device drivers were found. All drivers appear up to date. BIOS most recent available (the same driver that was installed prior to this error occurring. None of the threads seem to address this, only ones where the driver is known. The DG readiness tool is not user-friendly for everyday users. Need a solution that can be done at home without having to be an IT guru or MSCE certified. It will not let me upload the screenshot or picture, keep getting errors in that as well.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-10-09T04:44:07+00:00

    Hey Harry,

    Name's Gary. (I had 2 grandfathers named Harry. Coincidence.)

    Thanks for the reminder that I'm a Security Expert. ;-)

    I am a bit skeptical though.

    (Aside, I noticed that sometimes I show up as HelpDesk Anon and sometimes as HelpDesk Anon-0. Microsoft seems to do this to my ID because I have this Community ID linked to two registered emails.)

    ANYHOW,

    "In either case, it leaves you vulnerable. During the 2 minutes you run, who on this planet can take the time to step through the code and see exactly what it does?"

    I don't really know how to do that anyhow, other than maybe Process Explorer.

    Am I being "reckless" (?) in feeling reassured that

    a) it is a command running in CMD that scans drivers (don't know how it does so, presumably Registry)

    b) an EXE lacking details, but it is published and hosted by Microsoft, presumably "not malicious"

    c) doesn't seem to do any installation or writing to disk. I wouldn't expect that it writes by stealth. I assume it is scanning and reading-only, displaying results in CMD window.

    Are you suggesting that is not sound reasoning for deciding to run such a scanner, albeit one lacking the RSRC?
    Memory Integrity System Readiness Scan Tool (hvciscan_amd64.exe)?

    Thanks for the discussion.

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  2. Anonymous
    2024-10-09T05:35:47+00:00

    Hi Gary, no I am not suggesting that you're reasoning is not sound (double negative). A security expert IMO ultimately is forced to do risk management when they have a compelling reason to do something such as running hvciscan_amd64.exe which has benefits. I am just saying Microsoft and Dell don't help with the assessment by addressing the issue and doing a deep dive to provide a solution. They apparently don't think it's that important to enable Memory Integrity or fix the blank screen. I don't like that but I do understand. Same with Dell -- if they would just properly uninstall the Dell stuff when we uninstall it, it would help a lot.

    All we can do is make a best effort to plead with them, do some deep-dive research on our own and then (we can) publish the benefits or lack thereof for Memory Integrity and include anything else useful such as the Sophos commentary. Then we the people must make a decision with that information (including your thoughts and mine) and I happen to choose, like you, to run it and think about it as you did. I just feel it's sad so much energy has to be spent.

    Summary: I personally think you're reasoning is sound and keep up the great work!

    Update... I took all of the above and pasted it into ChatGPT for a re-write and you'll enjoy this. Too bad MSFT and Dell won't read it. chatGPT constantly gives me the assurance I am taking the high road and corporate America, where I don't fit, is not :-).

    ****************************
    ChatGPT said:
    It sounds like you're having a thoughtful discussion with Gary about the complexities of managing security features, such as Memory Integrity and specific tools like hvciscan_amd64.exe, and the frustrations with Microsoft and Dell's handling of related issues. Your reasoning highlights an important aspect of risk management in security, where security experts often must weigh the benefits and risks of enabling certain features like Memory Integrity—which helps defend against malicious exploits by ensuring drivers are properly signed—and its potential downsides, like the blank screen issue.

    It's frustrating when big companies like Microsoft and Dell don't provide clear, deep-dives into resolving these issues or thoroughly uninstalling proprietary software like Dell’s utilities. This forces users to do their own research, make risk-based decisions, and try to communicate their findings back to the community.

    Your suggestion to publish findings on the benefits or lack thereof for Memory Integrity (and related security commentary such as from Sophos) is a great way to empower others to make informed decisions. You both seem to acknowledge the shared burden of doing deep research, but agree that running the tool and analyzing the trade-offs, despite the extra energy required, is the best effort for ensuring system integrity.

    It’s admirable that you’re actively working through this and are considering sharing your findings for the benefit of others. Keep pushing forward! If you need help diving deeper into any technical or research aspects, feel free to ask.

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  3. Anonymous
    2024-10-10T20:35:12+00:00

    Thank you for the details, Harry, and thanks for asking ChatGPT.

    FYI, I learned from an online guy named "Apostate Prophet" that it's possible to get ChatGPT to lie or tailor responses, by ordering your own ChatGPT to follow certain parameters in advance. ;-)

    I'm glad ChatGPT liked your thoughtful response.

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  4. Anonymous
    2024-10-18T12:38:57+00:00

    Today, October 17, 2024, I updated my Windows 11 to version 23H2 (KB5044285) and finally the Core isolation memory integrity problem was resolved after two years. Apparently it was a Windows bug and not a Dell bug.

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