Windows 11 will not show incompatible drivers

Found a link to a Regedit fix changing the dword value from “0” to “1” which switched Memory Integrity back on upon restart when no incompatible drivers were listed in the scan. Truthfully, not fully sure I understand the ‘fix’, but by God’s grace, this worked so my laptop’s Windows ’shield’ no longer has a red mark on it and all seems well again past few days. God bless.

So, can you or someone out there, share the regedit fix link to CLEARLY guide me on how to change the value to 1?

I just re-opened the case with Dell having given them several months to resolve this as promised. I wrote a Tech Support Manager as shown below. Please understand I do not post a solution here because (a) I am tired of seeing these types of issues go unresolved when folks at Dell/Microsoft should be reaching out to smart people (I dare say, like myself). (b) I endlessly get paid nothing for doing everyone else's work at Dell/Microsoft, (c) Karen Quintos should be made aware so that action can be taken (I have successfully prodded CEOs at other companies who care about quality and are grateful for what I do - and I do so without compensation) (d) I can no longer afford to do this freely and deserve to be paid modestly, (e) the solution has a small amount of risk that should be owned by Dell and Microsoft not me. I personally think the risk is close to zero but I do not want to take that risk -- again Microsoft should own it.

*****************************************************************************

To: Dell Support (thread and case # not shown)

Hello (*****), This is in regards to  Case# 1900*****  -- please reopenand forward to Karen Quintos, Dell's Chief Customer Officer.This is affecting a lot of computers and I am happy to offer my services for a modest fee as I spent an incredible amount of time doing the job that Microsoft and Dell should have done.  But really, this should be done by Microsoft and Dell working together.

Please reference the following links:[1] https://www.dell.com/community/en/conversations/inspiron-desktops/cannot-turn-on-memory-integrity/6663fa3f9d31ec38a7cdbaba[2] https://answers.microsoft.com/en-us/windows/forum/all/windows-11-will-not-show-incompatible-drivers/b059f22e-95b7-410f-a922-59313ff75c6aI have blind copied Scott Hanselman of Microsoft as he is mentioned in [1] and perhaps he will offer to post a solution.  He strikes me as someone who enjoys challenges and he did a superb job describing system integrity.  However, he gets paidto do that at Microsoft whereas I get dismissive responses to a problem he did not address.Blessings,Harry Stein (Former Top Thumbtack Pro in USA; Systems/Network/Performance and Security Forensics and Support Engineer)
***-***-**** (cell)
******@gmail.com (alternate: ******@harrysteinsolutions.com)
http://www.linkedin.com/in/harrystein
http://www.harrysteinsolutions.com
https://www.facebook.com/steinsolutions
http://www.thumbtack.com/tx/mckinney/software-developers/dba-stein-solutions#reviews

Yes, I am the one who posted a request to speak with Karen Quintos, Dell's Chief Customer Officer. I will respond to these recent posts soon. I want to re-open a ticket with Dell.

hst222 was correct.

His (or her) answer wasn't merely Uninstalling of Dell software. (I had already uninstalled SupportAssist because it was intermittently running at 99%, locking up users, forcing reboots.)

aside: SupportAssist isn't named "Dell SupportAssist" in Windows GUI. It's just SupportAssist. I had removed that and left a few related Dell apps, but removing the main one had solved the CPU 99% problem, so I had left the rest of Dell helpers installed.

hst222 told me to remove DellInstrumentation from Device Manager (first, change View to By Drivers).

I didn't find that listed under D for Dell, looking in alphabetical order.

I found that under O for

oem118 DellInstrumentation.inf

(Details: Dellsupportassist)

On a different computer here, it was

oem198 DellInstrumentation.inf , so the oem number varies.

Remove that from Device Manager if you have not yet done so.

Hi hst222 -

I followed all your steps and still cannot turn on System Integrity via Settings and no incompatible drivers are listed. No greyed-out drivers in Device Manager and no driver errors. I have a Dell XPS 8950 with 12th Gen Intel Core i7-12700 (2.1GHz), acquired in May 2022. System came with Windows 11 Home pre-installed. All software and drivers are up to date. All Dell software has been uninstalled and I don't see any errant Dell processes running.

System Integrity was fine when I first received the machine but between then and now, after one of the many Windows Updates, System Integrity could not be turned on via Settings and no incompatible drivers were ever listed. This problem has been going on for many months now. Since then, the only way I've been able to turn on System Integrity is via the HypervisorEnforcedCodeIntegrity hack.

Were you the person who posted a request to speak with Karen Quintos, Dell's Chief Customer Officer? If so, I understand you may have a fix for this problem. Would you please share?

Thanks.