Windows 11 will not show incompatible drivers

Anonymous
2023-03-23T21:22:01+00:00

In new windows 11 up to date as of writing this. Core isolation memory integrity does not work and will not turn on. Every time I scan for incompatible drivers, none are listed. Checked the windows update, the system is up to date, and no errors in device drivers were found. All drivers appear up to date. BIOS most recent available (the same driver that was installed prior to this error occurring. None of the threads seem to address this, only ones where the driver is known. The DG readiness tool is not user-friendly for everyday users. Need a solution that can be done at home without having to be an IT guru or MSCE certified. It will not let me upload the screenshot or picture, keep getting errors in that as well.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-05-12T16:10:55+00:00

    The Incompatible Drivers list is displayed as empty. Your recommended updates, above, do not resolve this issue. Changing the registry key, and rebooting the computer, instead causes the Memory Integrity option to annunciate "this setting is managed by your administrator" ... which isn't helpful, since I am, in fact, the administrator. Also, manually enabling the Memory Integrity option causes exactly the complaint described in the original post: incompatible drivers, with an empty list.

    There is simply no way that the user of the machine can fix this problem; it's obviously a Microsoft error, introduced by a recent Windows 11 update. Since there are THOUSANDS of device drivers in the Windows OS directories, and the advice forwarded is to manually update all of them, and the secondary advice is to not delete unused device drivers, the user is left with an unresolvable problem.

    Microsoft ... please fix! The Incompatible Drivers list is empty, and it shouldn't be!

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  2. Anonymous
    2023-03-23T22:33:23+00:00

    Hi Andrea! I hope you are well. My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. Sorry to hear about your experience. I'll try my best to help you today.

    Try turning Mem Integrity on in your registry.

    1. Press Win + R
    2. Type regedit (Enter)
    3. Navigate to:

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity

    If you do not see "HypervisorEnforcedCodeIntegrity" folder under Scenarios. Please create it by right-clicking Scenarios folder > NEW > Key and name it "HypervisorEnforcedCodeIntegrity"

    Under "HypervisorEnforcedCodeIntegrity", please right-click on the open space on the right panel > NEW > DWORD and name it "Enabled". Make its value 1 > Leave it under Hexadec > Hit OK.

    1. Then Restart the computer.

    For the LSA, try switching it on manually in the Win Def app. You might get a constant message saying that you need to restart the computer even though it's been restarted already. Just ignore that. You might have updated Windows 11 KB5007651 security update which has issues with this specific settings, LSA.

    For more info, please read this article.

    https://www.windowslatest.com/2023/03/18/window...

    Thank you.

    _____________________

    STANDARD DISCLAIMER:

    This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2023-05-12T16:23:09+00:00

    It would be nice if Microsoft EVER took an interest in these issues. I've been having this problem for months!

    No help out of them at all!

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  4. Anonymous
    2023-05-12T19:32:51+00:00

    You have described the problem exactly correct! Thanks for your opinion and know that I concur 100%....we're still waiting for Microsoft's team to FIX THIS because we, as users of the infernal devices, simply cannot...

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  5. Anonymous
    2023-05-13T05:02:34+00:00

    "Windows 11 Security feature under Device Security-Core Isolation-Memory Integrity will not enable and does not list any incompatible drivers so why I can't enable it" This is a big problem...

    I also have the exact same issue. I ran all windows updates and optional updates (which included a Dell system firmware update) as of May 12, 2023. This might have occurred after an update but there are a lot of updates and it's hard to remember exactly when this first occurred as I lose track because updates were constantly occurring this month.

    In the BIOS under virtualization support both features are enabled. I also performed all virus and malware scans including Microsoft defender antivirus (offline scan); including on removable drives with no threats found. Memory integrity won't turn on and when I click on "review incompatible drivers" there are none listed; so, it should turn on wouldn't you think team Microsoft. (Screenshots below) I followed Zadee C. the Independent Advisor's advice above when she Replied on March 23, 2023 (This reply is on the first page above and is the first reply to the opening post) about editing the registry, and the Memory Integrity option turned on but is greyed out stating "this setting is managed by your administrator" when I am the administrator. Microsoft your users need a fix. I wonder how many people this has happened to. I just might follow Zadee's fix but then again when I do, I can't adjust Core Isolation settings all together let alone operate them, but they are enabled as seen in screenshot below. I have attached screenshots to help the mighty Microsoft Team resolve this issue including my system specs.  

     Image

    In screenshot below there are no incompatible drivers listed so you would think I should be able to turn on Memory integrity but the only option I get is to scan again which I did but it lists no incompatible drivers; so, you would think I would be able to turn memory integrity on. I read what this feature does and need it.

    Image

    With Zadee's Reg edit fix, I still receive a warning in Windows Security under Device Security. Memory integrity is off. Your device may be vulnerable. The Windows Security icon in the taskbar still has a warning symbol. So, I might as well undo her workaround and leave my system as is until the Microsoft Team can come up with a fix. I will be ever so careful with my system now. Like only visiting trusted websites. I believe this issue started after installing updates from Windows Update.

    The next troubleshooting step I tried under Windows settings -> Apps-> Installed apps. I searched for Windows Security and selected advanced options (Screenshot below). I tried repair and reset Windows Security but that never solved the problem.

    The last troubleshooting steps I tried was "Reset your PC" in Windows settings under sytem -> recovery. It says to use this if your "PC isn’t working well and it’s been a while since you installed an app or changed system settings". I chose the option to keep my files. Resetting reinstalls Windows 11, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign in screen, or by using a recovery drive or installation media.

    After I reset PC the Windows security feature "Memory integrity" was on but after I ran all Windows updates the problem occurred again. So next I did "Remove an installed Windows update if your PC isn't working well and you recently installed an update" using remove an installed Windows update in Windows Update. This didn't solve the problem as I was uninstalling updates but decided to stop because I got tired of going back to far uninstalling updates. So, I ran all of the updates again and let my system be with Memory Integrity uncapable of turning on and "Windows Security" warning me until the Microsoft Team can come up with a fix. 

    Image

    Image

    Below is my system summary from System Information App:

    OS Name Microsoft Windows 11 Home

    Version 10.0.22621 Build 22621

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name

    System Manufacturer Dell Inc.

    System Model Inspiron 5570

    System Type x64-based PC

    System SKU 0810

    Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)

    BIOS Version/Date Dell Inc. 1.13.0, 12/22/2022

    SMBIOS Version 3.0

    Embedded Controller Version 255.255

    BIOS Mode UEFI

    BaseBoard Manufacturer Dell Inc.

    BaseBoard Product 0D65FD

    BaseBoard Version A00

    Platform Role Mobile

    Secure Boot State On

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "10.0.22621.1413"

    User Name

    Time Zone Eastern Daylight Time

    Installed Physical Memory (RAM) 12.0 GB

    Total Physical Memory 11.9 GB

    Available Physical Memory 5.81 GB

    Total Virtual Memory 19.1 GB

    Available Virtual Memory 12.8 GB

    Page File Space 7.25 GB

    Page File C:\pagefile.sys

    Kernel DMA Protection Off

    Virtualization-based security Running

    Virtualization-based security Required Security Properties

    Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control

    Virtualization-based security Services Configured Hypervisor enforced Code Integrity

    Virtualization-based security Services Running Hypervisor enforced Code Integrity

    Windows Defender Application Control policy Enforced

    Windows Defender Application Control user mode policy Off

    Device Encryption Support Elevation Required to View

    A hypervisor has been detected. Features required for Hyper-V will not be displayed.

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