We can't create a recovery drive when trying to create a NEW recovery drive.

Anonymous
2023-03-23T20:01:10+00:00

When I created my recovery drive the only drive available with the necessary space available was a removable hard drive. I ordered a new flash drive that was big enough and today I tried to create a new recovery drive.

App comes up no problem but after checking my system for available drives it returns the error
"We can't create the recovery drive" A problem occurred while creating the recovery drive.

I checked the forum for help and saw a reference to regagentc /info so I ran it and compared to the one posted mine actually had a drive listed. I disconnected the drive and restarted the system; but got the same error and information.

So basically, how can I create a new recovery drive? How would anyone create a new one if say their old one became unusable? There must be some information somewhere.

Thanks in advance,

Pamela

Windows for home | Windows 11 | Recovery and backup

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Anonymous
2023-03-23T21:01:01+00:00

Hi, MissPam_Samm,

Sorry to hear you're experiencing this issue.

This error is usually related to the option "Back up system files to the recovery drive", sometimes creating the recovery drive with this option unchecked first and then recreating with this option checked may fix the problem.

1-Click on Start, search for the recovery drive, and click on that

2-In the Recovery Drive wizard uncheck the "Back up system files to the recovery drive" option

3-Click on Next

4-Select the USB drive that you intend to use as a recovery drive

5-Click Next to continue

6-Click the Create button to confirm the action. The utility will format the drive and copy the required files to the storage device

7-Regardless of whether you see an error or the process completes successfully, don’t click the Finish or Close button

8-Instead, click on the back button in the upper left corner

9-Now check the option "Back up system files to the recovery drive"

10-Then click on Next and follow the instructions to create the recovery drive

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  1. Anonymous
    2025-04-04T15:30:06+00:00

    Back button is not clickable, only fish button is.

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  2. Anonymous
    2025-03-21T19:58:13+00:00

    I’m having the same problems. Just bought a new Lenovo laptop with win 11 installed and naively thought everything would work just fine. Obviously not. I’m really disillusioned with all of this. There’s surely a solution out there somewhere. Thankfully I never seem to encounter problems like this on my Apple devices as they just work.

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  3. Anonymous
    2025-03-19T09:03:57+00:00

    this procedure does not work

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  4. Anonymous
    2025-03-09T13:36:39+00:00

    these steps don't seem to work on W11

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