did anybody get anywhere with this? I have the same trouble- in fact I have had the same trouble and others with the upgrade to windows 11 that rode back onthe update 5 times- this time my computer automatically upgraded me when i restarted and now won't let me roll back again! what's the point of a software upgrade that downgrade's your computer!!
Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable
Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Log in is working with the fingerprint I have set up put I want to use another finger. What can I do to solve this? My laptop is the Microsoft Surface Laptop Go 2 if that helps any. Thanks xx
Windows for home | Windows 11 | Accounts, profiles, and login
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52 answers
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Anonymous
2024-01-06T16:10:04+00:00 -
Anonymous
2024-01-27T18:57:58+00:00 - One solution is to update or reinstall your fingerprint driver. To do this, you need to open Device Manager, go to Biometric devices or Human Interface Device, right-click on your fingerprint reader, and select Update driver or Uninstall device. Then, restart your computer and check if the fingerprint option is available.
There isn't an option for Biometric devices in Device Manger nor is there a fingerprint reader in the Human Interface Device.
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Anonymous
2024-02-14T15:58:41+00:00 Hey! I hope you are doing fine.
If you can't find it under Human Interface Device, do check it once under the Biometric Device. In some PCs, it is available as a separate option under Biometric Device
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Anonymous
2024-02-19T13:55:26+00:00 Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Log in is working with the fingerprint I have set up put I want to use another finger. What can I do to solve this? My laptop is the Microsoft Surface Laptop Go 2 if that helps any. Thanks xx
window hello fingrfrint not working
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Anonymous
2024-03-08T17:10:23+00:00 i have lost the compatibility of fingerprint and face recognition in laptop. i don't know how i lost it so please look into it and please give me the reply about it as soon as possible.
thanking you
R. krishna aditya