Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-12-07T20:13:56+00:00

    Hi,

    the "given" and for many users "working" solution was to add (install) "Mahjong" to ones Casual Games Account ... without a need to use it ever ... just installing it worked for many others and also for me ... you may try that "workaround" too!

    Best regards,

    Raisor

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  2. Anonymous
    2023-11-14T17:02:41+00:00

    I have the same problem. My spider solitaire was fine until I renewed my subscription and now the Games App won't open. Unfortunately I can't even understand the advice posted by the independent adviser, let alone follow it... can anyone tell me in simple terms what to do? It's really frustrating to lose all your stats...

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  3. Anonymous
    2023-11-09T19:21:35+00:00

    Did it work?

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  4. Anonymous
    2023-11-08T21:15:33+00:00

    hope this works

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  5. Anonymous
    2023-10-13T06:51:30+00:00

    Thanks!
    This worked for me, I rejected all cookies though. ;)

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