This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello
I recently upgraded to Win11 and everything seemed fine at first. It wasn't until later when I wanted to talk to friends over discord, that I discovered sound issues with my audio interface.
While using headphones and mic over my interface, everything seems fine at first but all sound suddenly skips or stops completely and my mic gets a 2-4 seconds delay which can be fixed temporarily by changing the sample rate in the focusrite software.
But it just works for a while until suddenly the same thing happens again.
I use a Focusrite Scarlett 6i6 (2nd Gen) and it was already acting weird before the upgrade but only in discord. (mic crackling)
Installed Process Lasso to change audio processing from all cores to a single core and things worked perfectly fine.
But after the Win11 upgrade, things started to get chaotic.
I gotta mention I also have a Beacn Mix Create and also EarTrumpet installed. Everything worked perfectly fine on Win10.
I've so far tried
-to change sample rate and buffersize in the focusrite software.
-Uninstalled all drivers and installed everything one by one to see if I could isolate the issue.
-disabled process lasso (which brought the old issues back (mic crackling))
-ordered a new cheap but good interface from a different brand, just to check if the same problems occure(hasn't arrived)
I should also try to use one of my interfaces output to send my mic signal to the mic input on my mainboard. It should work, but I don't want this to be the solution.
I alternatively tried using my Webcam mic and it seems to be working.
My DAW and guitar amp simulator work too. But they access the interface directly.
System Information:
Win11 Pro
Version: 10.0.22621 Build 22621
Processor: Intel i9-9900K
Mainboard: ROG STRIX Z390-F GAMING
32GB RAM
need more infos?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have had luck fixing the delay but uninstalling all of the drivers and program related to the mic from before i moved to window 11, and reinstalled from website, https://downloads.focusrite.com/focusrite/scarlett-3rd-gen/scarlett-solo-3rd-gen , and i havent had no issues.
I was experiencing crackling and popping sounds on my Windows Surface Book 3 laptop with Windows 11 OS, with my Focusrite Scarlet Solo Gen3. My laptop and my Focusrite communicate with each other via a Targus docking station in between, using the DisplayLink drivers.
I tried a lot of things: reinstalling audio drivers, playing with the Sample Rate and the Buffer Size etc. Then I thought the issue was with the docking station, but connecting the Focusrite directly into the laptop (bypassing the docking station) did not help. Upon connecting my whole setup to a MacBook Pro and having no audio issues, I concluded that the issue was with my Windows laptop rather than my setup (e.g. Focusrite or docking station).
In my case the issue was related to using dedicated Nvidia GPU of the surface laptop. I was forcing Microsoft Teams and Outlook to use the dedicated GPU instead of the embedded Intel Iris Plus Graphics. After letting Windows to decide which graphics card to use for all applications, my crackling and popping audio issues are resolved completely.
I hope this will help some of you as well.
I fixed my Focusrite Solo problem. I plugged the Focusrite directly into my Dell Inspiron 2-in-1 USB port, rather than into my Dell docking station. When plugged into the docking station, the audio would cut out after 1 -3 minutes.
Not sure of course, I don't know how to troubleshoot this low level software/hardware behavior. I do see lots of Reddit threads of people having similar issues with other audio interfaces, AND I didn't have this issue with Windows 10. So my educated guess is Windows 11.
In my case this issue was fixed, when I disabled CPU Virtualization in BIOS.
